We hire industry-specific, experienced candidates — as per your requirement.
Voice and non-voice specialists for international BPO — across BFSI, fintech, e-commerce, SaaS, healthcare, travel, telecom, and EdTech. Apply once, we match you to the floor that fits.
Pay rate · India delivery
Voice or Non-Voice. Paid for the skill.
Apply once — we’ll match you to the floor that fits. Rates below are gross hourly, inclusive of shift allowance on qualifying shifts. Variable incentives are paid separately and tied to the KPIs on your account — CSAT, FCR, and adherence.
Built for international voice (US / UK accounts, night-shift premium) or non-voice (chat, email, case handling, back-office)? Apply once — we’ll route you to the right floor.
- International voice — US / UK accounts, night-shift premium
- Non-voice — chat, email, case handling, back-office
- Hybrid shift windows across both tracks
- Premium roles in BFSI, fintech, healthcare, travel, SaaS
How we work
Bring judgement. We bring the floor.
Industry fit over generic staffing
We hire people who've lived your process, not people who've memorised a script.
Outcomes over output
We measure what moves — CSAT, FCR, resolution time. Not seats.
Name it or fix it
Named owners. Named SLAs. Named gates. Nothing vague, nothing hidden.
Human in the loop
AI is leverage. The human on the call still signs for the answer.
Hiring process
Five steps. Offer inside two weeks.
3–5 minute application. Resume, intro video, basic screening.
20-minute call with our talent team — about you, the account, expectations.
Role-specific evaluation. Voice sample for voice tracks; written case for non-voice.
Meet the ops lead and one senior agent from the floor. No HR theatre.
Written offer within 48 hours of the panel. Onboarding inside 14 days.
Let’s build your team
The support your brand deserves starts with a 30-minute call.
US · UK · EU · India · Reply within 1 business day