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HAAST.

Enterprise-grade support. Industry-specific teams. Built for the brands that can’t afford second-best.

  1. 01
    Day 1–3

    Scope

    We model your volumes, channels, SLAs, and compliance posture.

    Owner
    Engagement Lead
    SLA
    Scope in 72h
    QA gate
    Scope sign-off
    Client check-in
    Kickoff
  2. 02
    Day 4–7

    Design

    We design the org — pod shape, tooling, QA rubric, escalation paths.

    Owner
    Ops Architect
    SLA
    Design in 4d
    QA gate
    Arch review
    Client check-in
    Blueprint review
  3. 03
    Day 8–21

    Staff

    We hire against your profile, not a generic one. Industry-specific experience, every time.

    Owner
    Talent Ops
    SLA
    Offers in 14d
    QA gate
    Panel calibration
    Client check-in
    Slate review
  4. 04
    Day 22–30

    Train

    Brand immersion, shadowing, calibration, certification.

    Owner
    QA Director
    SLA
    Cert in 8d
    QA gate
    Cert pass 92%
    Client check-in
    Go-live readiness
  5. 05
    Continuous

    Operate

    Live coverage. Weekly business reviews. Monthly KPI scorecards.

    Owner
    Account Director
    SLA
    Weekly BRs
    QA gate
    KPI scorecard
    Client check-in
    Monthly QBR